Support

Frequently Asked Questions

We help organizations and schools generate and issue certificates.
What is Create My Certificate?
Create My Certificate is an easy-to-use online platform that allows users to design, customize, and issue certificates for events, courses, awards, or any other purpose. It includes pre-designed templates, API integration, and bulk issuance through CSV imports.
Who is Create My Certificate for?
The platform is ideal for educators, event organizers, corporate HR teams, non-profits, and anyone needing to issue professional-looking certificates efficiently.
Can I use my own certificate design?
Yes, you can upload your own design or customize one of our templates to fit your brand and style.
What customization options are available?
You can customize text, fonts, colors, images, and logos. The platform also allows adding dynamic fields such as names, dates, and titles for automated issuance.
How do I add my company logo to a certificate?
You can easily upload your logo during the design process and adjust its size and position as needed
How can I issue certificates in bulk?
You can upload a CSV file containing recipient details, and the system will automatically generate and issue certificates based on your design.
Can I send certificates directly to recipients?
Yes, certificates can be emailed directly to recipients, shared via a link, or downloaded as PDFs or PNGs for manual distribution..
Is there a way to track issued certificates?
Yes, you can track issued certificates, including when and to whom they were sent, through the dashboard.
Can I integrate Create My Certificate with other tools?
Yes, we offer integrations via our API and Google Forms™ add-on to streamline certificate issuance
Does the platform support different languages?
Yes, you can design and issue certificates in multiple languages.
What happens if my CSV file has errors?
The platform validates your CSV file and flags errors so you can correct them before issuing certificates.